Our Guarantee & Warranty - Birchbark Roofing Fresno

The Birchbark Roofing Fresno Guarantee

We stand behind every roof we touch in Fresno, from a single shingle replacement in Woodward Park to a full tear-off in the Tower District. The short version: if the work isn’t right, we make it right. That promise is stamped on every job we do, and it covers every repair and every replacement for a full 365 days after the crew packs up. No fine print, no phone tag, no arguing about whether a leak is actually our fault. You call, we come back, we fix it. That’s the whole guarantee, and Erik Lindgren, Owner at Birchbark Roofing Fresno, personally backs it.

Call (559) 785-9461

What’s Covered

• Workmanship on every repair and replacement. If a seam opens, a shingle slips, or flashing fails within 365 days of the job, we return and correct it at no charge.
• Materials handled properly from delivery to install. We work with GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral products, and we follow each manufacturer’s install specs because that’s what keeps their warranties valid and your roof watertight.
• Clean-up documented before we leave. Our crews wear shoe covers inside, lay drop cloths through hallways and stairwells, and photograph the completed clean-up before the truck pulls away. You’ll see the photo before we consider the job done.
• People on your property who belong there. Every technician is background-checked and uniformed, so you know exactly who is walking through your gate and onto your roof before the crew arrives.
• Written pricing that doesn’t move. The number we quote is the number you pay. Always provided in writing, never negotiated away, no change orders that surprise you at the end.
• A live person when you call. Day, night, weekend, holiday. No voicemail trees, no next-business-day callbacks. When you need us, a human picks up.

Our Satisfaction Promise

If something doesn’t sit right after we finish, the process is simple. Call Birchbark Roofing Fresno at (559) 785-9461 and tell us what you’re seeing. A real person answers, takes the details, and schedules a return visit. Erik Lindgren, Owner at Birchbark Roofing Fresno, reviews every make-it-right request personally. When the crew comes back, they’ll assess the issue against the written scope from your original job. If it falls under the 365-Day Done Right Promise, we fix it on our dime, no invoices, no negotiation. If it turns out to be something outside the original scope, like new storm damage or a branch that fell last week, we’ll put the fix in writing with a clear price before any work happens. You decide how to proceed. The goal is never to leave a Fresno homeowner feeling stuck between a roofer and a problem. We’d rather come back ten times and get it right than leave once and let it linger.

Licensed & Insured Backing

A guarantee only matters if the company behind it is still standing when you need them. Birchbark Roofing Fresno is licensed and insured, and that’s the real backbone behind every promise on this page. It means the work is performed under the oversight of California’s contractor licensing requirements, with the insurance coverage that protects your property and our crew while we’re on it. If a shingle bundle slips or a ladder scrapes a gutter, you’re not left holding the invoice. The license and insurance also signal something quieter: this is a company that plans to be here, accountable to the state and to you, not a truck with a magnet sign that disappears after the first rain. Combined with the 365-Day Done Right Promise and the Cedarwell Care Promise, which has backed independently owned and operated roofing businesses like ours since 2000, that’s a guarantee you can actually lean on.

How the 365-Day Done Right Promise Works in Fresno

Fresno roofs take a beating. The summer sun bakes shingles until they crack. The Santa Ana winds tear at ridge caps. The winter rains, when they come, find every weak seam. That’s the environment our guarantee lives in, and it’s why we keep the process so direct. Here’s what happens if you call with a problem during that 365-day window:

• You call (559) 785-9461. A live person answers, 24 hours a day, 7 days a week. You describe what you’re seeing, whether that’s a water stain on the ceiling in Clovis West or a shingle in the yard after a windstorm in Sunnyside.
• We schedule a return visit. We coordinate a time that works with your schedule, including the door schedule if the dog needs to stay inside.
• We inspect against your original written scope. The technician checks the area against what we were hired to do. If it’s our work, it’s our fix.
• We make it right, then show you. The repair gets done, the clean-up gets photographed, and you get the same level of care as the original job. Shoe covers at the door, drop cloths through the hallway, all debris cleared and photographed before we leave.

That’s the promise in practice. No arbitration clauses, no “normal wear and tear” lectures. If we roofed it, we stand behind it for a year. Call (559) 785-9461 with any questions, or to schedule a free estimate and see our written pricing process for yourself.

Frequently Asked Questions